We collect the following mission-critical information: • Identification: Full name, professional email, secure phone verification. • Connection Metrics: IP address, browser fingerprint, session timestamps. • Usage Intelligence: Features accessed, reclaims processed, and platform-wide interaction patterns. • Financial Data: Payment tokens (processed via PCI-DSS compliant partners).

Your data fuels the following operations: • Powering and refining our core reclamation infrastructure. • Real-time mission alerts and critical account notifications. • Advanced fraud detection and architectural security. • Regulatory compliance and legal adherence. • Generating anonymized strategic benchmarks.

Data is hosted in Tier-4 French data centers (OVHcloud Roubaix), ISO 27001 certified. We leverage TLS 1.3 for all transits and AES-256 at-rest encryption for sensitive identities. Production access is restricted to audited biometrically-secured channels.

ReclamTrack Pro NEVER sells your data. We only broadcast it to: • Core technical sub-processors (hosting, encrypted storage) — under strict Data Processing Agreements. • Judicial authorities when mandated by international law. • Authorized team members within your verified organization.

Under EU mandate, you possess elite digital sovereignty: • Absolute right of access to your data footprint. • Precision rectification of any data anomalies. • Permanent erasure ("Right to be Forgotten"). • Fluid data portability to other platforms. • Right to halt strategic processing. • Right to lodge a formal complaint with the CNIL. To exercise sovereignty, contact: dpo@reclamtrack.pro

Active data is preserved for the duration of your mission plus 3 years (statutory requirement). Anonymized metrics may be archived in our vault indefinitely for statistical evolution.